For the foreseeable future, we will continue to operate a total telephone triage first service for appointments at the practice.
We are cooperating with the specific instructions of NHS England.
We ARE seeing patients face to face in the surgery, but due to social distancing restrictions we have reduced capacity for these and are using telephone and video consultations where this is safe and appropriate.
Telephone calls are available to pre-book through EMIS Access if you already have online access. If you require online access please call the practice and our reception colleagues can arrange this for you.
GP appointments: you will be offered a telephone appointment, and the GP will agree with you whether you need to a video call or face to face appointment. 50% of our telephone appointments are available to book in advance, and 50% are released to be booked on the day.
You may be asked to wait in your car, and your GP may come and collect you from your car, at times where the waiting room is full- this is for your protection and safety.
Nurse appointments: as we move into the second phase of the national response to CoVID, we are expanding the range of services available at the practice. Please speak with a member of our reception team who will advise you.
We respectfully ask that all patients attending the practice wear a face covering or mask. This is to protect you, other patients and our staff.
Further information about coronavirus can be found at the following links: